Refund Policy

Refund Policy

Our refund policy has been devised to define the situations under which Dotphi (ilogicx infosolutions LLP) will provide a refund, the procedure for claiming a refund and the responsibility of ilogicx in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

All the information that we collect is utilized for bettering our web site’s content, to notify the clients about our website updates or to look into the problem with their request. In case you do not want to receive any email from us in the future, please inform us by writing in to us either through e-mail or letter.

Our refund policy covers the refunds by Dotphi (ilogicx infosolutions LLP) and/or a website owned and managed by ilogicx infosolutions a creative digital agency India.
This policy does not have any application for companies which are not owned or controlled by ilogicx infosolutions or for persons not employed or managed by ilogicx infosolutions. This includes any third party service and / or product providers bound by contract and also, any third-party websites to which ilogicx infosolutions’s website link https://www.dotphi.com/.

Processing of Refunds
The partial refunds will be processed and mailed within 180 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by credit card.

And The full refunds will be processed and mailed within 50 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by credit card.

Contacting us regarding our refund policy
If you have queries or suggestions regarding our refund policies kindly e–mail us at [email protected].