Return Policy
Dotphi (Ilogicx Infosolutions LLP)
By registering for or subscribing to any of our services, you declare that you accept and agree with all terms and conditions outlined in this return policy.
Our return and refund policy has been devised to define the situations under which **Dotphi (Ilogicx Infosolutions LLP)** will provide a return or refund, the procedure for claiming a refund/return, and the responsibility of Dotphi in circumstances resulting in such a claim.
Processing Timelines
50 Days
Full Returns & Refunds
Processed and dispatched within 50 business days of the date of approved request via the original method of payment (Check or Credit Card).
180 Days
Partial Returns & Refunds
Processed and dispatched within 180 business days of the date of cancellation via the mutually agreed payment method.
Scope of Policy
This return policy covers returns and refunds by Dotphi and/or websites owned and managed by Ilogicx Infosolutions. It does **not** apply to:
- Companies not owned or controlled by Ilogicx Infosolutions.
- Persons not employed or managed by Ilogicx Infosolutions.
- Third-party service/product providers bound by separate contracts.
- Third-party websites linked from https://www.dotphi.com/.
Communications & Queries
All information collected is utilized for bettering our website content and notifying clients about updates. In case you do not want to receive any email from us in the future, please inform us via email or phone.
Questions or Return Requests?
If you have questions regarding our return policies or need to initiate a request, please refer to our official contact channels below:
Email Enquiries
Direct Phone Support
Nashik Head Office
Near Suman Petrol Pump, Rajiv Nagar, Nashik - 422009, Maharashtra, India
Mumbai Sales Office
Ukey Villa, Ramawadi, Near Bhave Hospital, Jogeshwari (E), Mumbai - 400060